Update issue templates

.github/ISSUE_TEMPLATE/---bug-report.md

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+---
+name: "\U0001F41E Bug report"
+about: Something isn't working? Create a report to help us improve Flyer Chat.
+title: ''
+labels: bug
+assignees: ''
+
+---
+
+<!--
+Hello 👋 Thank you for submitting an issue!
+
+🚨 Please read the following carefully before opening a new issue. Your issue may be closed if it doesn't provide the required pieces of information.
+
+🚨 Before you start, please make sure your issue is understandable and reproducible. To make your issue readable make sure you use valid Markdown syntax. https://guides.github.com/features/mastering-markdown/
+
+🚨 Please ensure you have also read and understand the contributing guide.
+https://github.com/flyerhq/react-native-chat-ui/blob/main/CONTRIBUTING.md
+
+💪 Ready? Let's go then!
+-->
+
+# General
+
+## What bug do you experience? 🐞
+Provide a clear and concise description of what the bug is.
+
+## How can it be reproduced? 🤔
+A few steps to define where does the bug occur.
+Step 1. ...
+Step 2. ... etc.
+
+## What behavior is expected? ✅
+A clear and concise description of what you expected to happen.
+
+<br />
+
+# Extras
+
+## Screenshots or videos 📸
+If applicable, add screenshots or videos to help explain your problem.
+
+## Code snippets 📝
+If applicable, add code samples to help explain your problem.
+
+```ts
+// Your snippet here...
+```
+
+<br />
+
+# Environment info
+
+Please specify the react, react-native, react-native-chat-ui versions.
+
+react: ...
+react-native: ...
+react-native-chat-ui: ...
+
+`npx react-native info` output 👇
+
+```sh
+```
+
+<br />
+
+# Platform
+
+Device (e.g. Android emulator, iOS simulator, Samsung Galaxy S21): ...
+
+OS version (e.g. iOS 14.5, Android 11): ...
+
+<br />
+
+# Additional context
+
+Add any other context about the problem here.
+
+<!-- Thank you for making us better 🤝--!>