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60 lines
1.8 KiB
Markdown
60 lines
1.8 KiB
Markdown
---
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title: Support Requests
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description: Comments on and closes issues labeled as support requests.
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slug: support
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screenshots:
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- https://raw.githubusercontent.com/dessant/support-requests/master/assets/screenshot.png
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authors:
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- dessant
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repository: dessant/support-requests
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host: https://probot-support-requests.glitch.me
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stars: 2
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updated: 2018-01-16 00:22:33 UTC
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installations: 11
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organizations:
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- mui-org
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- kivy
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- nozzle
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- MinecraftForge
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- PHPOffice
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- red-eclipse
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- PHPMap
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- Triadai
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- aVengineers
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---
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A GitHub App that comments on and closes issues labeled as support requests.
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## Usage
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1. [Install the GitHub App](https://github.com/apps/support)
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2. Create `.github/support.yml` based on the following template
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3. Start labeling issues as support requests
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Create `.github/support.yml` in the default branch to enable the app.
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The file can be empty, or it can override any of these default settings:
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```yml
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# Configuration for support-requests - https://github.com/dessant/support-requests
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# Label used to mark issues as support requests
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supportLabel: support
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# Comment to post on issues marked as support requests. Add a link
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# to a support page, or set to `false` to disable
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supportComment: >
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👋 We use the issue tracker exclusively for bug reports and feature requests.
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However, this issue appears to be a support request. Please use our
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support channels to get help with the project.
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# Whether to close issues marked as support requests
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close: true
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# Whether to lock issues marked as support requests
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lock: false
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```
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## Supporting the Project
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Support Requests is an MIT-licensed open source project. Its ongoing
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development is made possible thanks to the support of awesome backers.
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If you'd like to join them, please consider contributing with
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[Patreon](https://www.patreon.com/dessant).
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