diff --git a/app.coffee b/app.coffee
index 8489085..9655db6 100644
--- a/app.coffee
+++ b/app.coffee
@@ -1,4 +1,5 @@
 connect = require 'connect'
+nodemailer = require 'nodemailer'
 path = require 'path'
 harp = require 'harp'
 fs = require 'fs'
@@ -35,6 +36,8 @@ exports.run = ->
     app.redis = redis.createClient 6379, '127.0.0.1',
       auth_pass: config.redis_password
 
+    app.mailer = nodemailer.createTransport config.email.account
+
     app.i18n = require './core/i18n'
     app.utils = require './core/utils'
     app.config = require '../config'
@@ -47,6 +50,7 @@ exports.run = ->
       mAccount: require './model/account'
       mBalanceLog: require './model/balance_log'
       mCouponCode: require './model/coupon_code'
+      mNotification: require './model/notification'
       mSecurityLog: require './model/security_log'
       mTicket: require './model/tickets'
 
diff --git a/core/locale/zh_CN.json b/core/locale/zh_CN.json
index 3f4a24d..96f7690 100644
--- a/core/locale/zh_CN.json
+++ b/core/locale/zh_CN.json
@@ -61,6 +61,11 @@
     "time": {
         "day": "天"
     },
+    "notification": {
+        "ticket_create": {
+            "title": "工单 | <%= title %>"
+        }
+    },
     "view": {
         "layout": {
             "navigation": "展开导航"
diff --git a/core/model/account.coffee b/core/model/account.coffee
index a11f2ea..e79206a 100644
--- a/core/model/account.coffee
+++ b/core/model/account.coffee
@@ -162,15 +162,3 @@ exports.calcResourcesLimit = (plans) ->
       limit[k] += v
 
   return limit
-
-exports.sendEmail = (account, title, content) ->
-  mailer = nodemailer.createTransport 'SMTP', config.email.account
-
-  mail =
-    from: config.email.send_from
-    to: account.email
-    subject: title
-    html: content
-
-  mailer.sendMail mail, (err) ->
-    throw err if err
diff --git a/core/model/notification.coffee b/core/model/notification.coffee
index f8bbfc7..a50dbe9 100644
--- a/core/model/notification.coffee
+++ b/core/model/notification.coffee
@@ -2,9 +2,19 @@ module.exports = exports = app.db.collection 'notifications'
 
 sample =
   account_id: ObjectID()
+  group_name: 'root'
   created_at: Date()
   level: 'notice/event/log'
   type: 'payment_success'
   meta:
     amount: 10
 
+exports.createNotice = (account, group_name, type, level, meta, callback) ->
+  exports.insert
+    account_id: account?._id ? null
+    group_name: group_name ? null
+    level: level
+    type: type
+    meta: meta
+  , (err, result) ->
+    callback _.first result
diff --git a/core/model/security_log.coffee b/core/model/security_log.coffee
index dc33fa2..a66eee6 100644
--- a/core/model/security_log.coffee
+++ b/core/model/security_log.coffee
@@ -4,13 +4,13 @@ sample =
   account_id: new ObjectID()
   type: 'update_password/update_setting/update_email'
   created_at: new Date()
-  payload:
-    token:
-      token: 'b535a6cec7b73a60c53673f434686e04972ccafddb2a5477f066f30eded55a9b'
-      created_at: new Date()
-      attribute:
-        ip: '123.184.237.163'
-        ua: 'Mozilla/5.0 (Intel Mac OS X) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.102'
+  payload: {}
+  token:
+    token: 'b535a6cec7b73a60c53673f434686e04972ccafddb2a5477f066f30eded55a9b'
+    created_at: new Date()
+    attribute:
+      ip: '123.184.237.163'
+      ua: 'Mozilla/5.0 (Intel Mac OS X) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.102'
 
 exports.create = (account, type, token, payload, callback) ->
   matched_token = _.first _.where account.tokens,
diff --git a/core/model/ticket.coffee b/core/model/ticket.coffee
index 8ed1ec0..0fe3791 100644
--- a/core/model/ticket.coffee
+++ b/core/model/ticket.coffee
@@ -81,10 +81,3 @@ exports.addMember = (ticket, account, callback) ->
 
 exports.getMember = (ticket, account) ->
   return _.find(ticket.members, (member) -> member.equals(account._id))
-
-exports.sendMailToAdmins = (title, content) ->
-  mAccount.find
-    group: 'root'
-  .toArray (err, accounts) ->
-    for account in accounts
-      mAccount.sendEmail account, title, content
diff --git a/core/notification.coffee b/core/notification.coffee
index e60f118..5070006 100644
--- a/core/notification.coffee
+++ b/core/notification.coffee
@@ -1 +1,45 @@
-exports.createNotice = (account, level, notice, callback) ->
+{mAccount, mNotification} = app.models
+{i18n, config} = app
+
+{NOTICE, EVENT, LOG} = exports =
+  NOTICE: 'notice'
+  EVENT: 'event'
+  LOG: 'log'
+
+exports.notice_level =
+  ticket_create: NOTICE
+  ticket_reply: NOTICE
+  ticket_update: EVENT
+
+exports.createNotice = (account, type, notice, callback) ->
+  level = exports.notice_level[type]
+
+  mNotification.createNotice account, null, type, level, notice, (notification) ->
+    app.mailer.sendMail
+      from: config.email.send_from
+      to: account.email
+      subject: notice.title
+      html: notice.body
+    , ->
+      callback notification
+
+exports.createGroupNotice = (group, type, notice, callback) ->
+  level = exports.notice_level[type]
+
+  mNotification.createNotice null, group, type, level, notice, (notification) ->
+    unless level == NOTICE
+      callback notification
+
+    mAccount.find
+      group: 'root'
+    .toArray (err, accounts) ->
+      async.each accounts, (account, callback) ->
+        app.mailer.sendMail
+          from: config.email.send_from
+          to: account.email
+          subject: notice.title
+          html: notice.body
+        , ->
+          callback()
+      , ->
+        callback notification
diff --git a/core/template/ticket_create_email.html b/core/template/ticket_create_email.html
new file mode 100644
index 0000000..80fb543
--- /dev/null
+++ b/core/template/ticket_create_email.html
@@ -0,0 +1,6 @@
+<%= content_html %>
+
+<br /><br />
+
+<%= account.username %>
+<a href='<%= config.web.url %>/ticket/view/?id=<%= ticket._id %>'><%= ticket._id %></a>
diff --git a/package.json b/package.json
index dada428..106e0ec 100644
--- a/package.json
+++ b/package.json
@@ -1,9 +1,9 @@
 {
   "name": "rootpanel",
-  "version": "0.7.2",
+  "version": "0.8.0",
   "description": "A linux virtual host management system with extensibility",
   "homepage": "http://rpvhost.net",
-  "license": "GPL-3.0",
+  "license": "AGPL-3.0",
   "repository": {
     "type": "git",
     "url": "https://github.com/jysperm/RootPanel.git"
@@ -25,21 +25,21 @@
     "rp-clean": "./bin/rp-clean.coffee"
   },
   "dependencies": {
-    "jade": "~1.3",
-    "express": "~4.8.4",
-    "coffee-script": "~1.7.1",
-    "mongodb": "~1.4.8",
-    "underscore": "~1.6.0",
-    "markdown": "~0.5.0",
-    "async": "~0.9.0",
-    "connect": "~2.17.3",
+    "jade": "^1.3",
+    "express": "^4.8.4",
+    "coffee-script": "^1.7.1",
+    "mongodb": "^1.4.8",
+    "underscore": "^1.6.0",
+    "markdown": "^0.5.0",
+    "async": "^0.9.0",
+    "connect": "^2.17.3",
     "harp": "~0.13.0",
-    "middleware-injector": "~0.1.1",
-    "tmp": "~0.0.24",
-    "mysql": "~2.4.2",
-    "moment-timezone": "~0.2.2",
-    "request": "~2.40.0",
-    "redis": "~0.12.1",
-    "nodemailer": "~0.7.1"
+    "middleware-injector": "^0.1.1",
+    "tmp": "^0.0.24",
+    "mysql": "^2.4.2",
+    "moment-timezone": "^0.2.2",
+    "request": "^2.40.0",
+    "redis": "^0.12.1",
+    "nodemailer": "^1.2.1"
   }
 }