diff --git a/app.coffee b/app.coffee
index 0188d5a..c94b6aa 100644
--- a/app.coffee
+++ b/app.coffee
@@ -49,8 +49,13 @@ exports.run = ->
     app.billing = require './core/billing'
     app.pluggable = require './core/pluggable'
     app.middleware = require './core/middleware'
+    app.notification = require './core/notification'
     app.authenticator = require './core/authenticator'
 
+    app.template_data =
+      ticket_create_email: fs.readFileSync('./core/template/ticket_create_email.html').toString()
+      ticket_reply_email: fs.readFileSync('./core/template/ticket_reply_email.html').toString()
+
     app.use connect.json()
     app.use connect.urlencoded()
     app.use connect.cookieParser()
@@ -70,7 +75,8 @@ exports.run = ->
       language = req.cookies.language ? config.i18n.default_language
       timezone = req.cookies.timezone ? config.i18n.default_timezone
 
-      res.locals.moment = res.moment = moment().locale(language).tz(timezone)
+      res.locals.moment = res.moment = ->
+        return moment.apply(@, arguments).locale(language).tz(timezone)
 
       next()
 
diff --git a/core/middleware.coffee b/core/middleware.coffee
index dadd9ea..a553fd1 100644
--- a/core/middleware.coffee
+++ b/core/middleware.coffee
@@ -1,3 +1,4 @@
+{ObjectID} = require 'mongodb'
 _ = require 'underscore'
 
 mAccount = require './model/account'
@@ -36,6 +37,10 @@ exports.renderAccount = (req, res, next) ->
     old_render = res.render
     res.render = (name, options = {} , fn) ->
       options = _.extend {account: req.account}, options
+
+      options.inGroup = (group_name) ->
+        return group_name in options.account?.groups
+
       old_render.call res, name, options, fn
     next()
 
@@ -74,17 +79,3 @@ exports.constructObjectID = (fields = ['id']) ->
         req.body[field] = new ObjectID req.body[field]
 
     next()
-
-exports.loadTicket = (req, res, next) ->
-  req.inject [exports.requireAuthenticate, exports.constructObjectID()], ->
-    mTicket.findOne _id: req.body.id, (err, ticket) ->
-      unless ticket
-        return res.error 'ticket_not_exist'
-
-      unless mTicket.getMember ticket, req.account
-        unless 'root' in req.account.groups
-          return res.error 'forbidden'
-
-      req.ticket = ticket
-
-      next()
diff --git a/core/model/notification.coffee b/core/model/notification.coffee
index 68c82bf..24d4f81 100644
--- a/core/model/notification.coffee
+++ b/core/model/notification.coffee
@@ -1,4 +1,6 @@
 {ObjectID} = require 'mongodb'
+async = require 'async'
+_ = require 'underscore'
 
 module.exports = exports = app.db.collection 'notifications'
 
diff --git a/core/model/ticket.coffee b/core/model/ticket.coffee
index a2f896a..466e26c 100644
--- a/core/model/ticket.coffee
+++ b/core/model/ticket.coffee
@@ -1,5 +1,6 @@
 {ObjectID} = require 'mongodb'
 {markdown} = require 'markdown'
+_ = require 'underscore'
 
 module.exports = exports = app.db.collection 'tickets'
 
@@ -14,8 +15,7 @@ sample =
   content_html: 'Ticket Conetnt(HTML)'
   status: 'open/pending/finish/closed'
 
-  payload:
-    public: false
+  options: {}
 
   members: [
     ObjectID()
@@ -27,10 +27,10 @@ sample =
     created_at: Date()
     content: 'Reply Content(Markdown)'
     content_html: 'Reply Conetnt(HTML)'
-    payload: {}
+    options: {}
   ]
 
-exports.createTicket = (account, title, content, members, status, payload, callback) ->
+exports.createTicket = (account, title, content, members, status, options, callback) ->
   exports.insert
     account_id: account._id
     created_at: new Date()
@@ -40,7 +40,7 @@ exports.createTicket = (account, title, content, members, status, payload, callb
     content_html: markdown.toHTML content
     status: status
     members: _.pluck members, '_id'
-    payload: payload
+    options: options
     replies: []
   , (err, result) ->
     callback _.first result
@@ -52,7 +52,7 @@ exports.createReply = (ticket, account, content, status, callback) ->
     created_at: new Date()
     content: content
     content_html: markdown.toHTML content
-    payload: {}
+    options: {}
 
   exports.update {_id: ticket._id},
     $push:
diff --git a/core/notification.coffee b/core/notification.coffee
index 0f7fcf9..b16904d 100644
--- a/core/notification.coffee
+++ b/core/notification.coffee
@@ -1,10 +1,12 @@
+async = require 'async'
+
 mAccount = require './model/account'
 mNotification = require './model/notification'
 
 i18n = require './i18n'
-config = require './config'
+config = require '../config'
 
-{NOTICE, EVENT, LOG} = exports =
+{NOTICE, EVENT, LOG} = module.exports = exports =
   NOTICE: 'notice'
   EVENT: 'event'
   LOG: 'log'
diff --git a/core/router/ticket.coffee b/core/router/ticket.coffee
index 3f29ab8..4432b41 100644
--- a/core/router/ticket.coffee
+++ b/core/router/ticket.coffee
@@ -2,12 +2,26 @@ express = require 'express'
 async = require 'async'
 _ = require 'underscore'
 
-{requireAuthenticate, renderAccount, getParam, loadTicket} = app.middleware
+{requireAuthenticate, renderAccount, getParam, constructObjectID} = app.middleware
 {mAccount, mTicket} = app.models
 {config, notification} = app
 
 module.exports = exports = express.Router()
 
+loadTicket = (req, res, next) ->
+  req.inject [requireAuthenticate, constructObjectID()], ->
+    mTicket.findOne _id: req.body.id, (err, ticket) ->
+      unless ticket
+        return res.error 'ticket_not_exist'
+
+      unless mTicket.getMember ticket, req.account
+        unless 'root' in req.account.groups
+          return res.error 'forbidden'
+
+      req.ticket = ticket
+
+      next()
+
 exports.get '/list', requireAuthenticate, renderAccount, (req, res) ->
   mTicket.find
     $or: [
@@ -44,6 +58,8 @@ exports.get '/view', renderAccount, getParam, loadTicket, (req, res) ->
       mAccount.findOne _id: ticket.account_id, (err, account) ->
         ticket.account = account
 
+        console.log ticket.created_at
+
         res.render 'ticket/view',
           ticket: ticket
 
@@ -53,46 +69,27 @@ exports.post '/create', requireAuthenticate, (req, res) ->
 
   is_admin = 'root' in req.account.groups
 
-  createTicket = (members, status, callback) ->
-    mTicket.createTicket req.account, req.body.title, req.body.content, members, status, {}, (err, ticket) ->
-      res.json
-        id: ticket._id
-      callback ticket
+  mTicket.createTicket req.account, req.body.title, req.body.content, [req.account], 'pending', {}, (ticket) ->
+    res.json
+      id: ticket._id
 
-  if is_admin
-    req.body.members ?= []
-
-    async.each req.body.members, (member_name, callback) ->
-      mAccount.byUsernameOrEmailOrId member_name, (err, member) ->
-        if member
-          callback null, member
-        else
-          callback member_name
-    , (err, result) ->
-      if err
-        return res.error 'invalid_account', username: err
-      else
-        unless _.find(result, (item) -> item._id == req.account._id)
-          result.push req.account
-
-        createTicket result, 'open'
-
-  else
-    createTicket [req.account], 'pending', (ticket) ->
-      notification.createGroupNotice 'root', 'ticket_create',
-        title: _.template res.t('notification_title.ticket_create'), ticket
-        body: _.template fs.readSync('./../template/ticket_create_email.html'),
-          ticket: ticket
-          account: req.account
-          config: config
-      , ->
+    notification.createGroupNotice 'root', 'ticket_create',
+      title: _.template res.t('notification_title.ticket_create'), ticket
+      body: _.template app.template_data['ticket_create_email'],
+        ticket: ticket
+        account: req.account
+        config: config
+    , ->
 
 exports.post '/reply', loadTicket, (req, res) ->
   {ticket} = req
 
+  unless req.body.content
+    return res.error 'invalid_content'
+
   status = if 'root' in req.account.groups then 'open' else 'pending'
 
-  mTicket.createReply ticket, req.account, req.body.content, status, (err, reply) ->
+  mTicket.createReply ticket, req.account, req.body.content, status, (reply) ->
     async.each ticket.members, (member_id, callback) ->
       if member_id.toString() == req.account._id.toString()
         return callback()
@@ -102,7 +99,7 @@ exports.post '/reply', loadTicket, (req, res) ->
       , (err, account) ->
         notification.createNotice account, 'ticket_reply',
           title: _.template res.t('notification_title.ticket_create'), ticket
-          body: _.template fs.readSync('./../template/ticket_create_email.html'),
+          body: _.template app.template_data['ticket_reply_email'],
             ticket: ticket
             reply: reply
             account: req.account
@@ -114,115 +111,24 @@ exports.post '/reply', loadTicket, (req, res) ->
       return res.json
         id: reply._id
 
-exports.post '/list', requireAuthenticate, (req, res) ->
-  mTicket.find do ->
-    selector =
-      $or: [
-          account_id: req.account._id
-        ,
-          members: req.account._id
-      ]
-
-    if req.body.status?.toLowerCase() in ['open', 'pending', 'finish', 'closed']
-      selector['status'] = req.body.status.toLowerCase()
-
-    return selector
-  ,
-    sort:
-      updated_at: -1
-    limit: req.body.limit ? 30
-    skip: req.body.skip ? 0
-  .toArray (err, tickets) ->
-    res.json _.map tickets, (item) ->
-      return {
-        id: item._id
-        title: item.title
-        status: item.status
-        updated_at: item.updated_at
-      }
-
-exports.post '/update', loadTicket, (req, res) ->
+exports.post '/update_status', loadTicket, (req, res) ->
   {ticket} = req
 
-  modifier = {}
-
-  addToSetModifier = []
-  pullModifier = []
-
-  if req.body.status
-    if 'root' in req.account.groups
-      allow_status = ['open', 'pending', 'finish', 'closed']
-    else
-      allow_status = ['closed']
-
-    if req.body.status in allow_status
-      if ticket.status == req.body.status
-        return res.error 'already_in_status'
-      else
-        modifier['status'] = req.body.status
-    else
-      return res.error 'invalid_status'
-
-  callback = ->
-    async.parallel [
-      (callback) ->
-        unless _.isEmpty modifier
-          mTicket.update {_id: ticket._id},
-            $set: modifier
-          , callback
-        else
-          callback()
-
-      (callback) ->
-        unless _.isEmpty addToSetModifier
-          mTicket.update {_id: ticket._id},
-            $addToSet:
-              members:
-                $each: addToSetModifier
-          , callback
-        else
-          callback()
-
-      (callback) ->
-        unless _.isEmpty pullModifier
-          mTicket.update {_id: ticket._id},
-            $pullAll:
-              members: pullModifier
-          , callback
-        else
-          callback()
-    ], ->
-      return res.json {}
-
   if 'root' in req.account.groups
-    if req.body.payload
-      if req.body.payload.public
-        modifier['payload.public'] = true
-      else
-        modifier['payload.public'] = false
-
-    if req.body.members
-      tasks = {}
-
-      member_name = _.filter _.union(req.body.members.add, req.body.members.remove), (item) -> item
-      for item in member_name
-        tasks[item] = do (item = _.clone(item)) ->
-          return (callback) ->
-            mAccount.byUsernameOrEmailOrId item, (result) ->
-              callback null, result
-
-      async.parallel tasks, (err, result) ->
-        if req.body.members.add
-          for item in req.body.members.add
-            addToSetModifier.push result[item]._id
-
-        if req.body.members.remove
-          for item in req.body.members.remove
-            pullModifier.push result[item]._id
-
-        callback()
-    else
-      callback()
-
+    allow_status = ['open', 'pending', 'finish', 'closed']
   else
-    callback()
+    allow_status = ['closed']
+
+  if req.body.status in allow_status
+    if ticket.status == req.body.status
+      return res.error 'already_in_status'
+    else
+      modifier['status'] = req.body.status
+  else
+    return res.error 'invalid_status'
+
+  mTicket.update _id: ticket._id
+    $set:
+      status: req.body.status
+  , ->
+    res.json {}
diff --git a/core/static/script/ticket/create.coffee b/core/static/script/ticket/create.coffee
index 50f941b..c88fe31 100644
--- a/core/static/script/ticket/create.coffee
+++ b/core/static/script/ticket/create.coffee
@@ -1,13 +1,7 @@
 $ ->
   $('.action-create').click ->
-    $.post '/ticket/create/', JSON.stringify
-      type: $('#type').val()
-      title: $('#title').val()
-      content: $(':input[name=content]').val()
-    .fail (jqXHR) ->
-      if jqXHR.responseJSON?.error
-        alert jqXHR.responseJSON.error
-      else
-        alert jqXHR.statusText
-    .success (data, text_status, jqXHR) ->
-      location.href = "/ticket/view/?id=#{jqXHR.responseJSON.id}"
+    request '/ticket/create/',
+      title: $('.input-title').val()
+      content: $('.input-content').val()
+    , (result) ->
+      location.href = "/ticket/view/?id=#{result.id}"
diff --git a/core/static/script/ticket/view.coffee b/core/static/script/ticket/view.coffee
index 1c2eb1e..5536eda 100644
--- a/core/static/script/ticket/view.coffee
+++ b/core/static/script/ticket/view.coffee
@@ -2,25 +2,15 @@ $ ->
   id = $('.row.content').data 'id'
 
   $('.action-reply').click ->
-    $.post '/ticket/reply/', JSON.stringify
+    request '/ticket/reply/',
       id: id
-      content: $('#reply-content').val()
-    .fail (jqXHR) ->
-      if jqXHR.responseJSON?.error
-        alert jqXHR.responseJSON.error
-      else
-        alert jqXHR.statusText
-    .success ->
+      content: $('.input-content').val()
+    , (result) ->
       location.reload()
 
-  $('.change-status').click ->
-    $.post '/ticket/update/', JSON.stringify
+  $('.action-update-status').click ->
+    request '/ticket/update_status/',
       id: id
       status: $(@).data 'status'
-    .fail (jqXHR) ->
-      if jqXHR.responseJSON?.error
-        alert jqXHR.responseJSON.error
-      else
-        alert jqXHR.statusText
-    .done ->
+    , (result) ->
       location.reload()
diff --git a/core/view/ticket/create.jade b/core/view/ticket/create.jade
index 85f3250..bd5df0b 100644
--- a/core/view/ticket/create.jade
+++ b/core/view/ticket/create.jade
@@ -8,11 +8,11 @@ append header
 
 block main
   header= t('ticket.create_ticket')
-  form.form-horizontal(method='post', role='form')
+  form.form-horizontal
     .form-group.padding
-      input#title.form-control(type='text', name='title', placeholder= t('ticket.title'),required)
+      input.input-title.form-control(type='text', placeholder= t('ticket.title'))
     .form-group.padding
-      textarea.form-control(name='content', rows='15', required)
+      textarea.input-content.form-control(rows='15')
     .form-group.padding
       button.btn.btn-lg.btn-primary.action-create(type='button')= t('ticket.create')
 
diff --git a/core/view/ticket/view.jade b/core/view/ticket/view.jade
index 7ca4f54..96aaa91 100644
--- a/core/view/ticket/view.jade
+++ b/core/view/ticket/view.jade
@@ -7,7 +7,7 @@ append header
   link(rel='stylesheet', href='/style/ticket.css')
 
 block main
-  .row.content(data-id= '#{ticket._id}')
+  .row.content(data-id='#{ticket._id}')
     header
       | #{ticket.title}  
       if ticket.status == 'closed'
@@ -23,11 +23,12 @@ block main
 
   .row
     header= t('ticket.replies')
+
     ul.list-group
-      for reply in ticket.replys
+      for reply in ticket.replies
         li.list-group-item.clearfix
           a.pull-left
-            img(src= reply.account.setting.avatar_url)
+            img(src= reply.account.settings.avatar_url)
           .list-content
             p!= reply.content_html
             p
@@ -37,20 +38,22 @@ block main
   .row
     if ticket.status != 'closed'
       header= t('ticket.create_reply')
-    form.form-horizontal(method='post', role='form')
+
+    form.form-horizontal
       if ticket.status != 'closed'
         .form-group.padding
-          textarea.form-control#reply-content(name='content', rows='5', required)
+          textarea.form-control.input-content(rows='5')
       .form-group.padding
         if ticket.status == 'closed'
           button(disabled).btn.btn-lg.btn-primary 已关闭
         else
           button.btn.btn-lg.btn-primary.action-reply(type='button')= t('ticket.create_reply')
-          button(type='button', data-status='closed').btn.btn-lg.btn-danger.change-status= t('ticket.close_ticket')
-        if mAccount.inGroup(account, 'root') && (ticket.status == 'open' || ticket.status == 'pending')
-          button(type='button', data-status='finish').btn.btn-lg.btn-success.change-status= t('ticket.finish_ticket')
-        if mAccount.inGroup(account, 'root') && ticket.status == 'closed'
-          button(type='button', data-status='open').btn.btn-lg.btn-success.change-status= t('ticket.reopen_ticket')
+          button(type='button', data-status='closed').btn.btn-lg.btn-danger.action-update-status= t('ticket.close_ticket')
+
+        if inGroup('root') && (ticket.status == 'open' || ticket.status == 'pending')
+          button(type='button', data-status='finish').btn.btn-lg.btn-success.action-update-status= t('ticket.finish_ticket')
+        if inGroup('root') && ticket.status == 'closed'
+          button(type='button', data-status='open').btn.btn-lg.btn-success.action-update-status= t('ticket.reopen_ticket')
 
 prepend sidebar
   .row
@@ -60,17 +63,17 @@ prepend sidebar
     header= t('ticket.creator')
     li.list-group-item.clearfix
       a.pull-left
-        img(src= ticket.account.setting.avatar_url)
+        img(src= ticket.account.settings.avatar_url)
       p
         span.label.label-info= ticket.account.username
         br
-        span.label.label-default(title= ticket.created_at)= moment(ticket.created_at).fromNow()
+        span.label.label-default(title=ticket.created_at)= moment(ticket.created_at).fromNow()
 
   .row
     header= t('ticket.members')
     for member in ticket.members
       a.pull-left
-        img(src= member.setting.avatar_url, alt= member.username)
+        img(src= member.settings.avatar_url, alt= member.username)
 
 append footer
   script(src='/script/ticket/view.js')
diff --git a/package.json b/package.json
index 9cd61a9..0edf857 100644
--- a/package.json
+++ b/package.json
@@ -30,8 +30,8 @@
         "coffee-script": "^1.7.1",
         "connect": "^2.17.3",
         "express": "^4.8.4",
-        "harp": "~0.13.0",
-        "jade": "^1.3",
+        "harp": "^0.13.0",
+        "jade": "^1.3.1",
         "markdown": "^0.5.0",
         "middleware-injector": "^0.1.1",
         "moment-timezone": "^0.2.2",